Refunds Explained

Publication date:

If the subscription was not what you expected, write to us and we will sort it out. We have no interest in keeping money from someone the product did not suit.

When a refund applies

  • A payment was taken twice or charged in error.
  • You selected the wrong plan or period by mistake.
  • A feature you bought PRO for does not work on your device and we could not fix it.
  • The subscription renewed automatically without you intending it, and little time has passed.

Full terms are in our refund policy.

How to request

  1. Message support on Telegram or through the contact form.
  2. Include the account email, the date and the amount charged.
  3. We verify the payment and process the refund.

Money returns to the original card or account. Timing depends on your bank — usually from one to several business days.

If you paid through a store

Refunds for Google Play or App Store purchases are handled by the store: open your order history there and request a refund. We cannot refund a payment we did not receive.

Stopping future charges

A refund does not cancel the subscription automatically — cancel it separately: how to cancel.